Question 1

How does the Mobile Laundry Service work?

Accepted Answer

We pick up your laundry, clean it at a facility, and return it fresh, folded and ready to use-typically within 24-48 hours.

Question 2

What’s included in the price?

Accepted Answer

Our flat rates include pickup, washing, drying, folding, and delivery. No hidden fees — just clean clothes, done right.

Question 3

Do I have to be home for pick up and delivery?

Accepted Answer

No. You can leave your laundry in a secure spot. Well handle the rest and deliver it back safely (with a picture).

Question 4

Do I need to provide my own laundry bags?

Accepted Answer

Nope! We provide you reusable laundry bags at no extra charge.

Question 5

What if I miss my pickup?

Accepted Answer

Life happens! You can go in the app and do a reschedule — you won’t be charged until we successfully collect your laundry.

Question 6

What areas do you serve?

Accepted Answer

We currently serve the Washington DC and nearby Maryland neighborhoods. Visit our website to see if we’re currently serving your area.

Question 7

Is there a minimum order?

Accepted Answer

Our minimum is one 20 lb bag ($35). First-time customers get $10 off!

Question 8

Do I need to sort the clothes?

Accepted Answer

Nope. Just fill the bag, and we take care of the rest.

Question 9

What forms of payment do you accept?

Accepted Answer

We accept all major credit/debit cards and digital payments like Apple Pay and Google Pay — all processed securely online.

Question 10

What type of laundry can I send?

Accepted Answer

We accept everyday clothing, linens, towels, kids’ clothes, and more. We do not accept dry-clean-only items and soiled items at this time.

Question 11

What if I have sensitive skin or allergies?

Accepted Answer

We offer hypoallergenic and fragrance-free detergent options. Eco Friendly

Luxury Laundry, Delivered to Your Door

Because You Deserve Laundry Without the Hassle